Where Empowered Talent Creates Sustained Success
We are currently looking for an Account Manager for our Portland Branch. This position will oversee the management of customer accounts; services customers by selling products, fielding questions, resolves customer issues. This role will also be responsible for servicing existing accounts as well as establish new accounts.
Key Competencies
- Building Collaborative Relationships
- Innovation / Creativity
- Adaptability
- Developing Self & Others
Principal Accountabilities & Deliverables
- Sell/market Company products and services
- Quote and negotiate product prices on behalf of the Company to customers, using independent judgment and discretion based on knowledge of current market conditions and other factors
- Receive customer questions, concerns and complaints and exercise judgment and discretion to resolve them on behalf of the Company
- Collect and disperse information relevant to the customer’s and company’s needs and use that information to provide superior customer service
- Continually analyze customer base and manage according to the best return on time invested
- Actively participate in strategic planning and annual budgeting by account
- Complete training courses, classes and seminars as assigned
- Maintain on-going product knowledge meetings for your customers
- Perform product maintenance through cycle counts as necessary for specialty item inventory
- Perform other work related duties as assigned by your supervisor and be flexible and adaptable to changes that will occur during the course of employment